Frequently Asked Questions

online casino questions

Are Online Casinos Safe to Play? 

Online casinos that are safe to play are the ones that are regulated by a licensing body and which provide license information at the bottom of their website.  

On which platforms can you play Online Casinos?

You can nowadays play online casinos on all platforms or otherwise devices. Playing on smart phones, PC’s and tablets your gaming is seamless. All the casinos on our site meet this requirement. 

What are Free Spins? 

Free spins are as the name implies free spins or free turns that are given by the casino to a player to play on specific slot games. These can be as part of a no deposit registration free spins, part of a welcome bonus or even part of a bonus promotion which will also give you free spins on top. 

Beware that casinos include also terms on what are the requirements when it comes to withdrawing winnings. Some casinos include wagering for the winnings derived from free spins and some casinos do not have such a requirement and you can withdraw your winnings right away. 

What are Licensed Casinos?

Licensed casinos are casinos which as the name implies are licensed to provide services and are regulated by a licensing authority. You can find licensed casinos that operate under various licenses such as Malta Gaming Authority, Curacao Gaming Control Board, Danish Gambling Authority, Kahnawake Gaming Commission and others. Always make sure that you play on licensed casinos. This will ensure that you are not playing in a scam casino.

All casinos on our site are licensed casinos and you can read more information about them by clicking here.

What are Wagering Requirements? 

Wagering requirement is a requirement that needs to be met before winnings from a cash bonus such as welcome bonus can be withdrawn. 

It is basically an amount you as a player need to bet in order to be able to withdraw your bonus winnings. Some bonuses would require 35X wagering before withdrawing and some 40X depending on the casino. 

So, if you deposit 20EUR and claim 100% bonus you get 20EUR bonus money as well. In total, you have 20EUR real money and 20EUR bonus money. If the wagering is 35X then you would need to wager 20EUR Bonus X 35 = 700EUR. The amount of bets before withdrawing should therefore equal 700EUR before withdrawing the winnings. That is what a wagering requirement is.

What is a Deposit Bonus?

A deposit bonus is either a bonus cash, free spins or another kind of reward that the casino gives to the player for making a successful deposit to the casino. This can be part of a promotion of the casino or it can be a deal that you made on live chat or other means with the casinos. 

What is a No-Deposit Bonus?

A no-deposit bonus is a reward either as bonus cash or as free spins which the casino gives to a player without the requirement of making a deposit to receive it.

There are not many such no deposit bonuses given for registering an account with a casino. But luckily there are still some casinos that offer no deposit bonus for simply just registering. You can find more information about such casinos by clicking here. 

What is a reverse casino withdrawal feature?

A reverse casino withdrawal feature is a limited time period during which you can return the whole or a portion of your withdrawal back to your casino account and continue playing.

Not all casinos have this feature or allow you to reverse a withdrawal, but if you are interested in finding out if a specific casino offers this, you can request more information through their live chat. 

What is a Welcome Bonus?

A welcome bonus is a bonus in the form of bonus cash or free spins that a player receives for making his first deposit or deposits to an online casino. This can be applicable for your first deposit or it can be applicable for your first 2 or 3 deposits depending on the welcome bonus on offer. 

This bonus is a predetermined percentage of their first deposit or deposit that is given to players as bonus cash so that they can play with on the casino. Welcome bonuses are usually found on a casino’s promotions page as as well the terms of the promotion. You can find some great welcome bonuses from online casinos through by clicking here. 

What payment methods can I use to deposit funds to my casino account? 

You can use a variety of payment methods to make a deposit or withdrawal to and from your account. Methods that you can use to fund your casino account include but are not limited to Credit/Visa Cards, Bank Transfers, Sofort, Trustly, Neteller, Skrill, Ecopayz, PaysafeCard, Bitcoin and others.

You can find more information on them by clicking here. Bear in mind that availability of a payment method depends on the casino. If you have more questions over their availability, you can also ask for more information through the casinos support. 

Which slot game providers can you play?  

Online casinos offer games by well-known game providers such as Netent, Microgaming, Yggdrasil, Leander, Endorphina, Big Time Gaming, Betsoft and many others. On our site you can find game providers that you can play in online casinos but bear in mind that game availability would depend on your country. For more information, you can always request more information from the Online casino support service. 

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