Casino game logs are a useful tool for players playing at online casinos either as a tool through which to monitor the performance of a game or to resolve disputes. Casino game logs basically are a history of your gaming activity on in a respective casino which can prove to be a useful too to all casino players.
Through the casino game logs, you can view the bets placed on a specific game (slots, table games, keno, bingo etc) and also the winning sessions. You might find that the word game logs can sometimes be labeled as transaction history, game history, play history but it all means the same. Some casinos, even require that you contact their customer support in order to receive your game logs.
But as briefly mentioned on the introduction, game logs are a useful tool for casino players and this is what this article will be explaining. It will strive to explain, how the game history can prove to be useful in issues of interest to many players, such as:
- Game Logs and Game Performance Monitoring;
- Game logs and wagering requirements;
- Casino Game Logs and Casino Disputes;
What are Casino Game Logs:
Casino game logs are basically your gaming history on a respective online casino game which includes all betting sessions on a specific game including any possible wins. In order to be able to view a history of your gaming activity, you will first need to make a deposit to your casino account and play for real money.
Be aware that usually there are limitations as to how far back in time you can access the game logs to track your gaming history. Some online casinos allow you to view game logs up to 3 months but yet some online casinos allow you to view game logs up to 6 months back. Being able to access your gaming history as far as 3-6 months is a great way to monitor your progress at a casino’s games.
When you access your game logs from your casino account, you will notice that you are able to view all the bets placed on a specific game including any wins. Some casinos even have enabled functions allowing you to filter all game sessions from a specific game and a specific session. This is achieved for example by two information that the casino provides in the structured game logs.
The game logs usually come packed with a game ID and a session ID both of them allowing you to identify the specific session on a slot game which in essence is yours. This information – game ID and session ID – is useful when you as a player wish to contest a decision made by an online casino. It creates transparency between you as a player and the casino and in case you notice that the game did not credit your wins and the game logs support this, you can use this information to make your case. There are more to follow over situations in which the game logs can be of use to you as a player which will be discussed at a later stage.
Game Logs and Game Performance Monitoring:
When you are playing at an online casino, you can use the game logs to monitor your performance on the games. Specifically, you can monitor the performance of a any specific slot game and see If the game is fairing well for you. Say you are playing on the game Gonzo’s Quest and you see that for quite many sessions you are given dead spins. In this case you can make a decision to change to a different game such as Gem Rocks and try your luck there. The game logs in general can be of help in this instance for you to review in general your progress in the casino. This information can also be of help for you when It comes to resolving disputes that can arise from playing with a bonus
Game Logs and Wagering Requirements:
All online casinos when you claim a bonus – deposit bonus or no deposit bonus – allow you to view the progress that you have made in completing the wagering requirements. The nice part of the game logs is that I can help you monitor the performance of specific slot games in helping you meet the wagering requirements of a bonus. And if you have a suspicion that the wagering made towards a bonus should be more than what the system shows, you can confirm this as well via the game logs. Through the game logs you can collect information such as the sum of all wagers placed on the games whilst playing with a bonus. And if this supports your suspicions, you can then contact the casino’s customer support with the relevant information supporting your case.
Casino Game Logs vs Casino Disputes
Casino game logs come handy when a casino makes a claim that you have breached the bonus terms. This can happen for various reasons and the game logs are really useful in clearing the ground transparently.
Some of the ways that the bonus terms can be breached by a player include:
Betting above maximum allowed bet whilst playing with a bonus: Online casinos have certain rules whilst playing with a bonus and one of them is to set a maximum bet up to which you are allowed to place bets, whilst playing with a bonus. For example If you place bets above an X amount, you would be in breach of the casino’s bonus terms and any winnings could be voided. When such a claim is made by an online casino, you can refer back to your game logs and if there are grounds, you can contest the claim. To do so, you could provide the game and session ID’s of these sessions to prove it.
Placing wagers on restricted games whilst playing with a bonus: Casinos have also rules whilst playing with a bonus through which they inform you on which games (slots, table games) you are not allowed to wager whilst playing with a bonus. Doing so, is considered a breach of the casino’s bonus terms and it can again result in your winnings being voided by the casino. IF the casino claims that you have placed bets on a restricted game whilst playing with a bonus such as Blood suckers, you could for example review the game logs and see if this is true. You could then cross reference the casinos bonus terms and see if any of the games you played where restricted to be played with a bonus. If you did not place any wagers on a restricted game whilst playing with a bonus, providing the game and session ID’s of the relevant game sessions will assist you in making your claim.
As you notice, to be able to view your game history which is sometimes termed as game logs comes with some great benefits. These allow you to evaluate how a specific game has performed for you, be it slot games, table game, keno, Bingo etc. These allow you to make a rational decision if it would be time for you to switch to a different kind of game.
On other instances, in casinos sometimes we loose track of time and we might not become aware if we have already fulfilled the wagering requirements of a bonus. The game logs allow you to view and track your gaming history (bets and wins) and you can therefore gauge through them the wagering requirements you have met. These can also prove to be a useful tool when it comes to instances in which you have disputes with the casino.
There could at some point be an instance in which a claim is made that you have made bets above a certain allowed amount, whilst playing with a bonus which is not true. If this is the case, you can through the game logs view the bets that you have placed whilst playing with a bonus and provide proof of your position and support your claim. This becomes useful in this instance even in case of disputes with the casino and assist you to resolve them.